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Refunds

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911Programs - Educating Professionals

Cancellation and Refunds

911Programs complies with the Rhode Island Board of Governor’s for Higher Education (RIBGHE) Regulations governing refunds at proprietary schools. See excerpt from Refund Policy 10-21-2021:

2.1 In the case of a potential student who requests cancellation and/or refund within three
business days from signing the student enrollment agreement and before classes
have begun, the school will cancel the application and refund in full all monies paid
to the school.

2.1.1. To ensure proper compliance by the school to this policy, cancellation /refund
request must be in writing by email to admissions@911programs.com

2.2. In the case of a potential student whose enrollment application is rejected by the school,
the school will cancel the application and refund in full all monies paid to the school.

2.3. Refunds are based on the period of enrollment computed on the basis of course time
expressed in clock hours and/or credit hours.

2.3.1. For current description of clock hours and/or credit hours, see course catalog or
current curriculum description.

2.4. The effective date for refund purposes are:

2.4.1. If the student is terminated by the school, the last day of attendance;

2.4.2. If the student withdraws, the earliest of the following:

2.4.2.1. Postmarked date of written notice from the student, or

2.4.2.2. Ten days following the last day of attendance.

2.5. If tuition is collected in advance of entrance and if the student does not enter the school,
not more than $100 will be retained by the school.

2.6. For courses of one year (12 calendar months) in duration or less, in cases of
termination or withdrawal after classes commence, the minimum refund policy will
provide a student with the following:

2.6.1. During the first quarter of the program, 75% of the tuition, less a registration fee
not to exceed $100;

2.6.2. During the second quarter of the program, 50% of the tuition, less a registration
fee not to exceed $100;

2.6.3. During the third quarter of the program, 25% of the tuition, less a registration fee
not to exceed $100;

2.6.4. During the fourth quarter of the program, the student may be considered
obligated for full tuition and fees.

2.7. For programs longer than one year (12 calendar months), 100 percent of the program
price attributable to the period beyond the first year will be refunded when the
student withdraws from the school during the first year. Thereafter, the same refund
policy described in Section 2.6 will be used for each subsequent year or part
thereof.

2.8 Refunds of extra expense to the student (such as instructional supplies, tools, student
activities, laboratory fees, service charges, rentals, deposits, and all other such
ancillary miscellaneous charges where items are separately stated and shown in the
data furnished to the student before enrollment) will be made in a manner equivalent
to that described above for tuition. Costs of supplies and materials actually used by
the student will not be refunded.

2.9. Refunds will be made within 30 days after the effective date of termination or
cancellation.

2.10. Not-withstanding the foregoing, if student is on a payment plan, and has not
completed the minimum financial requirement at the time of termination or
withdrawal, the contractual payment plan will remain in force until such time as the
student has remitted the amount due the school which is non-refundable pursuant to
the parameters of this section.

What students are saying about
911Programs

"Dear Bill. Thank you for all your efforts on our behalf and for the personal sacrifices you made to see this journey to fruition. We face the future with solid reinforcement."

- The Block Island Volunteer Rescue Squad

"Thank you soooo much for everything and may God bless your family and your career as well."

- Rodlynne Louis

"Dear Bill. Thank you for all your efforts on our behalf and for the personal sacrifices you made to see this journey to fruition. We face the future with solid reinforcement."

- The Block Island Volunteer Rescue Squad

"Bill, quite and experience I’ll never forget. Thank you for your knowledge and patience. "

- Jessica

"Thanks so much for all the help. You all are such great teachers!
sincere thanks."

- Susan Rich

"Thanks for all your extra effort and making the class fun. You are great."

- Amy

"Bill Howe is a terrific teacher who brings real world experience to the classroom and delivers it with authority. If you want the best in EMS learning, then one of Bill’s classes is the right choice. Bill mixes his own first-hand experience with a number of guest lecturers to present a thorough and compelling EMS course. You’ll learn everything you need to know, and why you need to know it at 911Programs."

- Mark Collins

"You have such enthusiasm for your teaching, it is truly inspiring;) Thank you! Taking your basic course inspired me to go BACK to college! I had done so well with your tutelage I followed a dream of mine that was long put to rest. I have been attending New England Tech for a year and 1/2, enrolled in the Surgical Technology program!! I have been working at my "clinical" rotation in the operating room, for 15 weeks! I truly am living a dream I have had since I was 8 years old! I will complete the program with state certification and an Associate's Degree as a Surgical Technologist in September this year!! So I thank you for your dedication and enthusiasm and inspiration!!"

- Liana King

"Tons of thanks for the time and energy you have put into teaching us the tricks of the trade."

- Nell

Our Partners and Affiliates​

We partner with trusted industry resources to serve you best.  We're an Authorized American Heart Association Training Site, a National HealthCareer Association Official Testing Site, a National Registry of Emergency Medical Technicians Official Testing Site, and a Pearson Vue Testing Site.

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911Programs Career Training Institute
22 Veterans Memorial Dr.
Warwick, RI 02886

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